Shipping policy
Shipping Policy
Thank you for visiting and shopping at Peptide Pro Gear. Below are the terms and conditions that constitute our Shipping Policy.
📦 Domestic Shipping Policy
Processing Time:
All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
🚚 Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
🛃 Customs, Duties, and Taxes
Peptide Pro Gear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
❌ Shipping Delays or Issues
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
📬 Missing or Lost Packages
If your tracking information shows that your package was delivered, but you haven’t received it, please:
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Check with neighbours or household members
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Look around your delivery area
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Contact your local post office or delivery service
If it’s still not found, reach out to us at peptideprogear@outlook.com and we’ll do our best to help.
📞 Contact Us
If you have any questions about this Shipping Policy, please contact us at:
📧 peptideprogear@outlook.com